Where can I find replacement batteries or AC Adapters for my Laptop?
Computer Essentials can special order almost any battery or AC Power adapter you might need. Give us the model of the notebook and we will get you a price on a new Notebook battery or AC Adapter. Usually you will have it in 3-4 days and we can drop ship if you like. We also carry universal adapters in the store at some of the best prices around.
What is the product warranty for Computer Essentials?
Computer Essentials has a Two Year Warranty on all new desktop systems. Our new Spartan laptops carry a 3 year warranty!! Extended warranties are also available for an additional year.
Will Computer Essentials take my machine as a trade in?
Computer Essentials will take your machine as a trade in on any new or used system providing it is at least a 1 Ghz processor or above. We will take lower speed machines in some cases but may not be worth much for trade in value. If you can tell us the Processor speed (CPU). the Hard Drive size and the amount of memory (RAM) it would make the evaluation much simpler.
What does your in-store warranty cover?
Our warranty covers all parts and labor due to any manufacturer's defect, power surge or electronic failure. The warranty doesn't cover viruses or software compatibility.
We offer Accidental Damage protection
Our standard warranty does not protect against accidental damage though we do offer accidental damage protection if you desire. Please call for details.
